Access our contacting the uskeyvision support team to help you out when you have any usage or return problems.
Provide your order number and email address associated with the order.
Note the item(s) you wish to return, and enter the reason for return for each item.
Select the shipping method for the return.
All other customers who have chosen the pre-paid shipping label method should be able to access the pre-paid label right away through the Returns Dashboard. An email containing the shipping label should have also been sent (may have been sorted into your Spam folder).
Package the item(s) and invoice, affix the shipping label (if applicable), and drop the package off at your local post office. If you are not using a pre-paid shipping label, please ship the package to the following address:
165 Savannah Trail Eubank, KY 42567 United States
You should receive email notification of the refund once we have received and processed the returned package.